Return & Refund Policy
Effective Date: June 18, 2024
At FusionAccessory, we strive to ensure our customers receive only the highest quality products. Due to the nature of our business, we have a strict return and refund policy.
No Returns or Refunds:
We do not accept any returns or provide refunds unless you receive a damaged product.
Damaged Products:
If you receive a damaged product, please follow these steps to request a refund:
1. Document the Damage:
– Record a clear and unedited video of the box opening, showing the package condition and the damaged product.
– Ensure the video captures the product in its original packaging as received.
2. Submit a Refund Request:
– Email the box opening video along with your order details to Support@fusionaccessory.com
– Provide a brief description of the damage.
Review Process:
Upon receiving your email, our support team will review the video and assess the damage. If the damage is verified, we will process your refund within 7-10 business days.
Contact Us:
For any questions or further assistance, please contact our support team:
- Phone: +91 9953234383
- Email: Support@fusionaccessory.com
Thank you for shopping with FusionAccessory.
Note: This policy is subject to change without notice. Please review the policy regularly for updates.